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GIS Supervisor (Operations)

Number of Openings: 1 

OUC – The Reliable One, an industry leader as the second largest municipal utility in Florida, is looking for qualified individuals to be part of our growing team.  We are looking for self-motivated, creative professionals who can assist with achieving our vision of being recognized as the best utility in the nation. In addition, we are seeking individuals who are interested in working for a family friendly employer. 

We are seeking an individual for a Regular position as a GIS Supervisor (Operations) in the GIS Technical Services Department of the Information Technology Division.

Job Purpose:

Provide leadership, advisement, coordination and oversight to all aspects of GIS Technical Services operations, including but not limited to the entire as-built process; GIS data accuracy and completeness; internal and external map and data requests; GIS analysis and reporting; staff development; performance evaluations.


Primary Functions:

  • Supervision, training and development of assigned staff. Includes preparing employee performance evaluations;

  • Manage the work of the team by providing direction on day-to-day activities while ensuring compliance with standard operating procedures and quality development and documentation standards;

  • Participate in and/or recommend on employee hire, suspension, discharge, reward, and discipline;

  • Act as a subject matter expert for the ArcGIS/ArcFM platform and the GIS as-built process workflow and standards;

  • Plan, assign, track, and review work of GIS technicians;

  • Import/export data, map production and creation, report creation;

  • Development and implementation of department policies and procedures as related to the responsibilities of the Operations area of GTS;

  • Develop and monitor standards to ensure data quality;

  • Refine GIS as-built workflow process as needed for maximum efficiency and high data quality;

  • Workload balance among staff;

  • Participate in and help lead regular meetings with GTS Manager and staff;

  • Assist in the instruction, motivation and training of employees to promote teamwork, good work habits and safe work practices;

  • Work closely with GTS Technology Lead to establish technology needs;

  • Enforce work standards and expectations as defined by GTS Manager;

  • Assume partial responsibilities of the GTS Manager during his/her absence or at his/her direction;

  • Cultivate and maintain relationships with customers to understand needs and provide superior customer service;

  • Provide oversight, direction, and support to GIS Technicians;

  • Participate in GIS steering committee;

  • Review work of GIS staff for completion, accuracy, and compliance; perform quality control checks;

  • Provide updates of actions, accomplishments and project statuses to management;

  • Develop and document standards for mapping; ensure adherence through continual training and verification;

  • Generate reports of OUC infrastructure data from GIS to assist in capital planning, regulatory compliance, work planning, and data quality control;

  • Perform other duties as assigned.


·  Bachelor’s degree in Computer Science, Geographic Information Systems, Geography, or other field of study where geospatial principles are applied.

· Minimum of five (5) years of extensive experience in the usage and configuration of Esri ArcGIS. 

o   Minimum of three (3) years of experience in the electric and water utility industry

o   Minimum of three (3) years of experience as a GIS Technician/Analyst or similar role

o   Minimum of three (3) years of experience managing or supervising teams

· Minimum of five (5) years of experience with Schneider Electric ArcFM GIS is preferred

· Must possess extensive knowledge of the theory, principles, and usage of GIS

· GIS Professional (GISP) certification (preferred)

  • Working knowledge of all, but not limited to the following:

    • Esri and Schneider GIS components;

    • Weekly summary of work produced, monitoring SLA, and key performance metrics;

    • Reviewing budget reports;

    • Requests for proposals, contracts;

    • Analysis of utility operations and infrastructure practices;

    • Researching and piloting new technologies;

    • Supervision of employees to include preparation of performance evaluations and reviewing of time sheets and attendance records;

    • Hardware/Software applications to include: Esri GIS platform, ArcGIS/ArcFM platform, MS Office (Outlook, Excel, Word, and PowerPoint), MS Visio, Trimble GPS hardware & software

  • Familiarity with all, but not limited to the following:

  • Electric and water design and as-built drawings;

  • Software applications to include: Oracle Customer Care & Billing (CC&B), SQL, AutoCAD

  • Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; 

 Ability to:

  • Consult internal and external contacts on matters requiring cooperation, explanation and persuasion, or work requiring enforcement of laws, ordinances, policies, and procedures;

  • Motivate, encourage and develop employee

  • Effectively organize and prioritize projects and tasks;

  • Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios and percentages;

  • Use Microsoft Office Suite and standard office equipment.


Rate of Pay: IT11E  Salary   $70,041.00 - 91,930.00

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules and regulations.

OUC Offers a competitive compensation & benefits package which includes paid medical program for employee, free life insurance, retirement benefits including a cash balance account with employer matching along with a health reimbursement account, paid vacation, holidays, and sick time.